Protect time for core work
Routine enquiries get a prepared draft, so the team spends less time writing the same answers.
Guest email handled around the rhythm of service
Replygate helps restaurants & hotels answer enquiries, prepare accurate drafts, and keep every follow-up visible to the team.
Inside the inbox
Guest questions do not wait for a quiet moment
Replygate categorizes each email and prepares an answer from your approved guest information, while your team stays in control.
“Do you have a table for six on Friday?”
“Can you accommodate this allergy?”
“What time are check-in and breakfast?”
“Can we host a private event with you?”
“Is parking available?”
“Can I change my reservation?”
Built for restaurants & hotels
Less inbox work. Better customer follow-through.
Keep enquiries moving
New messages get clear ownership and reminders, so the right person follows up.
Reply consistently
Use your approved information, tone, and rules as the starting point for every reply.
Human control where it matters
Allergen, availability, and reservation commitments can remain review-only, so Replygate never promises something your team has not confirmed.
FAQ
Questions from restaurants & hotels
A clear starting point. Start a free trial and see how the workflow fits your team.
Start free trialCan Replygate use our own information and rules?
Yes. Draft replies can be based on the information, tone, and rules you approve.
Which messages can be sent automatically?
You choose the safe categories. Everything else can require review or go directly to the right person.
How does the team keep track of follow-up?
Replygate makes the next step clear and ensures the right person knows when to follow up.
Explore more
Replygate for other industries
Make every customer email easier to handle.
Connect your business email, keep your team in control, and let AI handle the busywork.